Cancellation Policy

Below are the specific policies in reference to your vehicle and type of event booked.

Airport Reservations:

Cancellation over 7 days in advance results in 100% refund. Any cancellations less than 7 days from booking are 100% nonrefundable. Should your flight be changed to a different date/time your reservation is eligible to be transferred pending schedule availability.

Should your flight be delayed or have a change in arrival/departure time, it is the sole responsibility of the client to inform the booking team and/or your driver of the new time.

Private & Local Event Bookings:

SUV's: Reservations are 50% refundable if canceled 30 days in advance from event(s), and 25% refundable if canceled over 7 days in advance.

Sprinter Vans & Bus: 50% of the balance is due at time of reservation confirmation and is nonrefundable. Remaining balance is due and nonrefundable 30 days prior to event.